INTRODUCING: THOUGHT LEADERSHIP WEBINARS
This year, we want to do even more to offer value to the North East Contact Centre Community by introducing 'Thought Leadership Webinars'. We've teamed up with our newest 2021 sponsor, Verint, to offer an innovative workshop.
Join this highly compelling webinars with call centre technology experts Verint, their employee success partners, Centrical and Webhelp to discover how gamification/ employee success technology:
Motivates employees to adopt desired behaviours and build career longevity
Ensures training, and knowledge updates are retained and applied on the job
Transforms manager 1:1s into real-time coaching sessions
Increases employee productivity across the board with a focus on core performers