Judge Nicola Simpson shares some handy hints & tips to help you make a winning nomination to NECCA 2020. There are three important parts ...

Our Head Judge Christine Allenson explains how the categories and criteria have been revamped for 2020. Nominations close 5pm 31 July. Th...

Mark Brannen, Associate Director, Contact Centre Operations for BGLGroup, shares some of the benefits that his organisation has had from ...

Is there an entry fee? No, the awards are free to enter. Is there a limit to the number of categories I can enter? There is no limit on e...

Free Webinar – Information, Advice and Guidance North East Contact Centre Awards (NECCA) www.necca.co.uk Following my previous letter int...

North East Contact Centre Awards (NECCA) www.necca.co.uk I am writing to introduce the North East Contact Centre Awards for 2020 – an opp...

2020 has become a highly challenging year for Contact Centres, with Covid-19 having an unprecedented impact on all aspects of operations....

2020 has become a highly challenging year for all businesses – and we appreciate you are operating in difficult times. We are proceeding w...

One of the north east’s most hotly contested industry awards is in new hands as the countdown begins to 2020’s North East Contact Centre ...

The North East Contact Centre Awards have announced their award categories and the core panel of judges.

The region’s contact centre awards will be headline-sponsored by contact centre recruitment specialists greenbean. Alongside new awards o...