EVENT PARTNER

When it comes to Contact Centres, Sunderland is all about service.

Major employers have established their contact centres in Sunderland because they demand the very best service for their customers, and Sunderland delivers on every level.

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Thanks to successive waves of investment, the sector now supports more than 14,000 people in the city, working in state of the art locations with great transport links.  

HEADLINE SPONSOR

greenbean is proud to be respected as a leader in the contact centre industry. With extensive experience of frontline, operational and senior recruitment, greenbean has very high recognition within the sector at all levels, ensuring that businesses we work with will benefit from our unrivalled expertise.

Whether you are looking to outsource all or part of your recruitment, our industry experienced team can design and deliver a bespoke, high impact model that meets your current hiring goals, whilst providing flexibility to adapt and scale to match the future talent needs of your business.

LEAD CATEGORY SPONSOR

BPA Quality has been the global leader in providing Managed Quality Assurance Services for contact centres worldwide for over 30 years.

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We work with some of the world’s biggest brands to transform their customer experience and empower their staff. Through this we deliver increased sales, retention, loyalty, cost optimisation and profitability.

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For more information, go to www.bpaquality.co.uk