OUR SPONSORS

The North East Contact Centre Awards is made possible by the generous support of our sponsors, who make it possible for us to celebrate and honour the hard work and achievements of individuals, teams and organisations in the region.

Sponsorship opportunities are now available for the 2021 programme, for more information contact hello@projects-studio.co.uk / 0191 590 4005 or request a sponsorship brochure now!

EVENT PARTNER

When it comes to Contact Centres, Sunderland is all about service.

Major employers have established their contact centres in Sunderland because they demand the very best service for their customers, and Sunderland delivers on every level.

Thanks to successive waves of investment, the sector now supports more than 14,000 people in the city, working in state of the art locations with great transport links.

HEADLINE SPONSOR

greenbean is proud to be respected as a leader in the contact centre industry. With extensive experience of frontline, operational and senior recruitment, greenbean has very high recognition within the sector at all levels, ensuring that businesses we work with will benefit from our unrivalled expertise.

Whether you are looking to outsource all or part of your recruitment, our industry experienced team can design and deliver a bespoke, high impact model that meets your current hiring goals, whilst providing flexibility to adapt and scale to match the future talent needs of your business.

LEAD CATEGORY SPONSOR

BPA Quality has been the global leader in providing Managed Quality Assurance Services for contact centres worldwide for over 30 years.

We work with some of the world’s biggest brands to transform their customer experience and empower their staff. Through this we deliver increased sales, retention, loyalty, cost optimisation and profitability.

For more information, go to www.bpaquality.co.uk

CATEGORY SPONSOR

Verint helps organisations across the North East simplify, modernise, and automate customer engagement through market-leading cloud and hybrid technology solutions, which leverage the latest in artificial intelligence and advanced analytics. Verint is uniquely positioned to build powerful customer relationships and drive real business results in the contact centre, back office and across other branch operations.

https://www.verint.com/