THE SHORTLIST
CUSTOMER SERVICE STAR (VOICE)- Sponsored by Verint
Louise Moran, BGL Customer Service
Louisa Patton, Leeds Building Society
Connor Cervantes, Leeds Building Society
Callum Carr, Ocado
Sarah Nelson, Ocado
Michael McCrostie, Sage
CUSTOMER SERVICE STAR (DIGITAL)- Sponsored by Sunderland City Council
Jason Beattie, Barclays
Sarah Withycombe, Barclays
Muzaid Hussain, BGL Customer Service
Andrew Marron, Leeds Building Society
Raymond Alexander, Leeds Building Society
CUSTOMER SALES STAR
Nitin Katyal, BT / EE
Chloe Green, Worldpay
Jessica Guyatt, Worldpay
SUPPORT SUPERSTAR- Sponsored by BPA Quality
Kenza Ellis, BT / EE
Emily Simmons, Leeds Building Society
Madeline McGee, Ocado
Emily Wilson, Sage
David Anderson, Sage
APPRENTICE OF THE YEAR- Sponsored by Sunderland City Council
Blaise Havelock, BGL Customer Service
Chloe Huntley, Leeds Building Society
SERVICE TEAM LEADER- Sponsored by Verint
Amanda Curtis, Barclays
Connor Varley, BGL Customer Service
Chris Bell, Leeds Building Society
Callum Scrimgour, NHS Business Authority
Trevor Johnson, Worldpay
SALES TEAM LEADER
Sarah Hownam, Parkdean
Lynsey Heron, Sage
Martin Mawer, Worldpay
Matthew Sefton, Worldpay
Romana Moffatt, Worldpay
INSPIRATIONAL LEADER- Sponsored by greenbean
Kelly Shippen, Leeds Building Society
Susan Britton, NHS Business Services Authority
Gary Charlton, Sage
Jess Scott, Worldpay
Emma Vinter, Worldpay
TEAM OF THE YEAR: CUSTOMER SERVICE- Sponsored by Invest North East England
Chat and Social Team, Barclays
Reco Team, Leeds Building Society
Customer Relations Team, Sage
Customer Service Team, Northumbria Police
TEAM OF THE YEAR: SUPPORT- Sponsored by BPA Quality
Operational Support Team, BGL Customer Service
Academy Team, Leeds Building Society
Sales Enablement, Sage
SBC Customer Success, Sage
Performance Plus Coach and Quality Team, Serco
Sitel Newcastle Learning Team, Sitel
TEAM OF THE YEAR: SALES- Sponsored by People Power
Upgrades and Retention Community Team, BT / EE
Auto Entry Team, Sage
Migration Team, Sage
Product Specialist Team, Sage
PEOPLE ENGAGEMENT- Sponsored by People Gauge
Leeds Building Society
NHS Business Service Authority
ResQ
ORGANISATIONAL AWARDS- Sponsored by Sunderland City Council, greenbean and Business Durham
Kura
Leeds Building Society
NHS Business Service Authority
ResQ
Parkdean Resorts