THE SHORTLIST

CUSTOMER SERVICE STAR (VOICE)- Sponsored by Verint

Louise Moran, BGL Customer Service

Louisa Patton, Leeds Building Society

Connor Cervantes, Leeds Building Society

Callum Carr, Ocado

Sarah Nelson, Ocado

Michael McCrostie, Sage

CUSTOMER SERVICE STAR (DIGITAL)- Sponsored by Sunderland City Council

Jason Beattie, Barlcays

Sarah Withycombe, Barclays

Muzaid Hussain, BGL Customer Service

Andrew Marron, Leeds Building Society

Raymond Alexander, Leeds Building Society

CUSTOMER SALES STAR

Nitin Katyal, BT / EE

Chloe Green, Worldpay

Jessica Guyatt, Worldpay

SUPPORT SUPERSTAR- Sponsored by BPA Quality

Kenza Ellis, BT / EE

Emily Simmons, Leeds Building Society

Madeline McGee, Ocado

Emily WIlson, Sage

David Anderson, Sage

APPRENTICE OF THE YEAR- Sponsored by Sunderland City Council

Blaise Havelock, BGL Customer Service

Chloe Huntley, Leeds Building Society

SERVICE TEAM LEADER- Sponsored by Verint
 

Amanda Curtis, Barclays

Connor Varley, BGL Customer Service

Chris Bell, Leeds Building Society

Callum Scrimgour, NHS Business Authority

Trevor Johnson, Worldpay

SALES TEAM LEADER
 

Sarah Hownam, Parkdean

Lynsey Heron, Sage

Martin Mawer, Worldpay

Matthew Sefton, Worldpay

Romana Moffatt, Worldpay

INSPIRATIONAL LEADER- Sponsored by Greenbean
 

Kelly Shippen, Leeds Building Society

Susan Britton, NHS Business Services Authority

Gary Charlton, Sage

Jess Scott, Worldpay

Emma Vinter, Worldpay

TEAM OF THE YEAR: CUSTOMER SERVICE- Sponsored by Invest North East England

Chat and Social Team, Barclays

Reco Team, Leeds Building Society

Customer Relations Team, Sage

Customer Service Team, Northumbria Police

TEAM OF THE YEAR: SUPPORT- Sponsored by BPA Quality

Operational Support Team, BGL Customer Service

Academy Team, Leeds Building Society

Sales Enablement, Sage

SBC Customer Success, Sage

Performance Plus Coach and Quality Team, Serco

Sitel Newcastle Learning Team, Sitel

TEAM OF THE YEAR:  SALES- Sponsored by People Power

Upgrades and Retention Community Team, BT / EE

Auto Entry Team, Sage

Migration Team, Sage

Product Specialist Team, Sage

PEOPLE ENGAGEMENT- Sponsored by People Gauge

Leeds Building Society

NHS Business Service Authority

ResQ

ORGANISATIONAL AWARDS

Kura

Leeds Building Society

NHS Business Service Authority

ResQ

Parkdean Resorts