top of page
IJ5A5515.jpg

CATEGORIES & CRITERIA
 

Our judging panel used significant industry experience to revise the categories and evaluation criteria for The North East Contact Centre Awards 2024.

 

The categories for the awards this year are listed below. They are divided into three main groups:

  • Individual Stars

  • Awesome Teams

  • Outstanding Organisations

You can download a copy of our criteria document below, which outlines all of the categories and the requirements for entering. 

You can also download a copy of our entry toolkit, which gives some helpful tips and advice on how to structure your entry form and what to include.

If you have any questions about The North East Contact Awards please contact connect@freshstartevents.uk 0191 5111468

INDIVIDUAL STARS

CUSTOMER SERVICE STAR                        

SALES STAR

SUPPORT SUPERSTAR

CONTACT CENTRE INDUSTRY NEWCOMER

RESOURCE PLANING STAR

UNSUNG HERO

SALES TEAM LEADER

SERVICE TEAM LEADER

SUPPORT TEAM LEADER

INSPIRATIONAL LEADER

AWESOME TEAMS

CUSTOMER SERVICE TEAM

SUPPORT TEAM

SALES TEAM

RESOURCE PLANNING TEAM

LEARNING & DEVELOPMENT TEAM

COMPLAINTS TEAM

OUTSTANDING ORGANISATIONS

OUTSOURCED CONTACT CENTRE OF THE YEAR                                         

NECCA Categories sponsored by box .png

CONTACT CENTRE OF THE YEAR (Under 250 seats)                 

NECCA Categories sponsored by box .png

CONTACT CENTRE OF THE YEAR (Over 250 seats)              

NECCA Categories sponsored by box .png

PEOPLE CENTRIC ORGANISATION

Firstsource_edited_edited_edited.jpg

SPONSORSHIP OPPORTUNITIES

 

Interested in sponsoring a category?

 

Sponsorship opportunities are now available for the 2024 awards. For more information contact the North East Contact Awards team:

connect@freshstartevents.uk 0191 5111468

bottom of page