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CATEGORIES & CRITERIA
 

Our judging panel used significant industry experience to revise the categories and evaluation criteria for The North East Contact Centre Awards 2022.

 

The categories for the awards this year are listed below. They are divided into three main groups:

  • Individual Stars

  • Awesome Teams

  • Outstanding Organisations

You can download a copy of our criteria document below, which outlines all of the categories and the requirements for entering. 

You can also download a copy of our entry toolkit, which gives some helpful tips and advice on how to structure your entry form and what to include.

If you have any questions about The North East Contact Awards please contact hello@projects-studio.co.uk / 0191 580 4005.

INDIVIDUAL STARS

CUSTOMER SERVICE STAR - VOICE                         

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CUSTOMER SERVICE STAR - DIGITAL                                                                     

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SALES STAR

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SUPPORT SUPERSTAR OF THE YEAR

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RESOURCE PLANING STAR

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PEOPLE PARTNER OF THE YEAR

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SERVICE TEAM LEADER

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SALES TEAM LEADER

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NEWCOMER OF THE YEAR

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INSPIRATIONAL LEADER                                                               

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AWESOME TEAMS

CUSTOMER SERVICE TEAM

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SUPPORT TEAM

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SALES TEAM

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COMMUNITY TEAM 

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PEOPLE CENTRIC TEAM                                                           

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OUTSTANDING ORGANISATIONS

OUTSOURCED CONTACT CENTRE OF THE YEAR                                         

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PEOPLE CENTRIC ORGANISATION                                                  

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CONTACT CENTRE OF THE YEAR (Under 250 seats)                 

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CONTACT CENTRE OF THE YEAR (Over 250 seats)              

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SPONSORSHIP OPPORTUNITIES

 

Interested in sponsoring a category?

 

Sponsorship opportunities are now available for the 2022 awards. For more information contact the North East Contact Awards team:

hello@projects-studio.co.uk / 0191 580 4005.