Why enter NECCA 2020?
Mark Brannen, Associate Director, Contact Centre Operations for BGLGroup, shares some of the benefits that his organisation has had from...
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Laura Rushton
Jun 30, 20200 min read
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Laura Rushton
Jun 26, 20201 min read
NECCA 2020 FAQ's
Is there an entry fee? No, the awards are free to enter. Is there a limit to the number of categories I can enter? There is no limit on...
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Laura Rushton
Jun 4, 20202 min read
Details of our free Webinar announced!
Free Webinar – Information, Advice and Guidance North East Contact Centre Awards (NECCA) www.necca.co.uk Following my previous letter...
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Laura Rushton
May 18, 20202 min read
Introducing the North East Contact Centre Awards 2020
North East Contact Centre Awards (NECCA) www.necca.co.uk I am writing to introduce the North East Contact Centre Awards for 2020 – an...
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Laura Rushton
May 11, 20201 min read
Statement on the impact of Covid-19
2020 has become a highly challenging year for Contact Centres, with Covid-19 having an unprecedented impact on all aspects of operations....
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Laura Rushton
Mar 20, 20201 min read
Statement on impact of COVID-19 pandemic
2020 has become a highly challenging year for all businesses – and we appreciate you are operating in difficult times. We are proceeding...
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Laura Rushton
Mar 5, 20202 min read
New partner set to ramp up regional awards
One of the north east’s most hotly contested industry awards is in new hands as the countdown begins to 2020’s North East Contact Centre...
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Laura Rushton
Feb 28, 20203 min read
Award Categories and Judges Announced for North East Contact Centre Awards 2020
The North East Contact Centre Awards have announced their award categories and the core panel of judges.
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Laura Rushton
Feb 13, 20203 min read
greenbean announced as headline sponsor for North East Contact Centre Awards 2020
The region’s contact centre awards will be headline-sponsored by contact centre recruitment specialists greenbean. Alongside new awards...
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