Marc GordonMar 62 minTalking Talent with Leeds Building Society - The Winners Of The 'People-Centric Organisation' NECCAGreenbean is proud to bring to you the first in a series of Talking Talent best practice events that will showcase the award-winning...
Briony LaidlerNov 1, 20225 minDeveloping a tone of voice for your contact centre - with BPA QualityTo achieve excellence in Customer Experience, a consistent tone of voice is key for any contact centre. Our customers should be confident...