THE WINNERS

CUSTOMER SERVICE STAR (VOICE)- Sponsored by Verint

WINNER - Louise Moran, BGL Customer Service​

HIGHLY COMMENDED - Callum Carr, Ocado

CUSTOMER SERVICE STAR (DIGITAL)- Sponsored by Sunderland City Council

WINNER - Andrew Marron, Leeds Building Society

HIGHLY COMMENDED - Jason Beattie, Barclays

HIGHLY COMMENDED - Muzaid Hussain, BGL Customer Service

CUSTOMER SALES STAR

WINNER - Chloe Green, Worldpay

HIGHLY COMMENDED - Nitin Katyal, EE

SUPPORT SUPERSTAR- Sponsored by BPA Quality

WINNER - Emily Simmons, Leeds Building Society

HIGHLY COMMENDED - Emily Wilson, Sage

APPRENTICE OF THE YEAR- Sponsored by Sunderland City Council

WINNER - Blaise Havelock, BGL Customer Service

SERVICE TEAM LEADER- Sponsored by Verint
 

WINNER - Chris Bell, Leeds Building Society

HIGHLY COMMENDED - Trevor Johnson, Worldpay

SALES TEAM LEADER
 

WINNER - Sarah Hownam, Parkdean

HIGHLY COMMENDED - Romana Moffatt, Worldpay

INSPIRATIONAL LEADER- Sponsored by greenbean
 

WINNER - Susan Britton, NHS Business Services Authority

TEAM OF THE YEAR: CUSTOMER SERVICE- Sponsored by Invest North East England

WINNER - Reco Team, Leeds Building Society

HIGHLY COMMENDED - Customer Service Team, Northumbria Police

TEAM OF THE YEAR: SUPPORT- Sponsored by BPA Quality

WINNER - SBC Customer Success, Sage

HIGHLY COMMENDED - Sales Enablement, Sage

TEAM OF THE YEAR:  SALES- Sponsored by Business Durham

WINNER - Migration Team, Sage

PEOPLE ENGAGEMENT- Sponsored by People Gauge

WINNER - NHS Business Service Authority

HIGHLY COMMENDED - Leeds Building Society

Contact Centre of the Year, Under 250 Seats- Sponsored by Sunderland City Council

WINNER - Leeds Building Society

HIGHLY COMMENDED - Parkdean Resorts

Contact Centre of the Year, Over 250 Seats- Sponsored by greenbean 

WINNER - NHS Business Service Authority

Recipient of the NECCA Special Contribution Award

Kura