Recognising and celebrating excellence in the

North East Contact Centre Industry

Welcome to the North East Contact Centre Awards, which recognise and reward achievements of individuals, teams and organisations. The Awards are an annual celebration of the people who have made North East Contact Centres among the best in the world.

The awards are now in their 17th year and present a fantastic opportunity to highlight the achievements of your team, benchmark your operation against other centres, raise the profile of your contact centre to a wide audience both in our region and across the UK - and demonstrate to your staff, customers and stakeholders that you are committed to achieving excellence.

The 2021 Awards will take place 26 November 2021. We will soon be announcing the timetable and the full categories and criteria for the 2021 Awards programme. To stay up to date, please subscribe to our newsletter here. In the meantime, you can view a list of categories here.

Sponsorship opportunities are available for the 2021. For more information and to request a brochure contact the North East Contact Centre Awards team on 0191 580 4005 or

A glimpse of previous North East Contact Centre Awards and those involved...


The Projects Studio Ltd

19 Lansdowne Terrace, Gosforth,

Newcastle upon Tyne, NE3 1HP

+44 (0)191 580 4005


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