NECCA 2024 AWARDS
8th November @ The FED
Recognising and Celebrating Excellence in North East Contact Centres
Welcome to the North East Contact Centre Awards, which recognises and rewards the achievements of individuals, teams and organisations. The Awards are an annual celebration of the people who have made North East Contact Centres among the best in the world.
The venue is now booked for the 2023 awards ceremony (and party!) and the planning is well underway.
Nominations for 2023 will open on 15 May. See below for the full awards timetable.
The 2023 Awards
We would like to say a huge CONGRATULATIONS to all of the winners, highly commended and short listed organisations. With over 150 nominations, the standard was very high, with the winners amazing the judges with their dedication and contribution to their teams, their organisations and to the Contact Centre Industry in the North East.
You can find a list of all of 2023 worthy winners in the link below
Some photos from NECCA 2023...
The Awards present a fantastic opportunity to highlight the achievements of your team, benchmark your operation against other centres, raise the profile of your contact centre to a wide audience both in our region and across the UK - and demonstrate to your staff, customers and stakeholders that you are committed to achieving excellence.
WHO IS INVOLVED?
The Awards are led by our team of independent expert judges. Our judges are operational leaders from the industry with previous experience of judging and winning awards on a regional and national level. The judges have used their industry knowledge to design the categories and criteria and develop a robust and transparent judging process.
HOW DO I TAKE PART?
Applications for the 2023 programme will open on 15th May, and you have until 28th July at 5pm to get yours in! You can find the nomination forms and details here.
To keep up to date with all things NECCA 2023, subscribe to our mailing list.
'How to Enter' webinar - Recorded on the 8th June 2023
Hear from our judges about how to enter NECCA 2023 and hear their top tips for creating an entry and submitting it.
'How to Enter' Drop in clinic - Thursday 15th June @ Evolve Business Centre, Houghton le Spring, DH4 5QY
Call in and meet some of the judges for advice and guidance on how to submit an entry and nomination form
NECCA 2023 TIMELINE
15th May - Toolkit published
15th May- Nominations open!
8th June 9.30am - 'How to Apply' support webinar
15th June- How to Apply Drop in Clinic, Evolve Business Centre, Houghton le Spring
28th July - Nominations Close
18th September - Shortlist announced
10th November - Gala Dinner and Awards
WHAT DO PEOPLE SAY?
"Showcasing the Contact Centre industry in the North East is really important to us at Sage, especially as we are a company born in the North East. The NECCA awards are well organised and the judging process is one of the most robust I have experienced whilst also being enjoyable and supportive. It was rewarding to be able to showcase my achievements, and also those of my team whilst benchmarking them against other companies. For that reason alone it is worth taking part."