NECCA 2022 is back!
11th November, 2022
Recognising and Celebrating Excellence in North East Contact Centres
Welcome to the North East Contact Centre Awards, which recognises and rewards the achievements of individuals, teams and organisations. The Awards are an annual celebration of the people who have made North East Contact Centres among the best in the world.
Now in its 18th Year, the 2022 programme is set to be our biggest one yet! Our full awards programme kicks off in March, and will end with was celebration at a glittering Awards ceremony at The Lancastrian Suite, Gateshead on 11th November 2022. More information will be coming soon, so keep your eyes peeled!
The Awards present a fantastic opportunity to highlight the achievements of your team, benchmark your operation against other centres, raise the profile of your contact centre to a wide audience both in our region and across the UK - and demonstrate to your staff, customers and stakeholders that you are committed to achieving excellence.
WHO IS INVOLVED?
The Awards are led by our team of independent expert judges. Our judges are operational leaders from the industry with previous experience of judging and winning awards on a regional and national level. The judges have used their industry knowledge to design the categories and criteria and develop a robust and transparent judging process.
'How to Apply' webinar - 14th June 2022
Our core judging team got together to discuss the whole NECCA application process, share their top tips for applying and answer any questions you may have about NECCA! Don't worry if you missed it, you can catch up here!
NECCA 2022 TIMELINE
21 MARCH - 2022 Categories announced
19 MAY - 2022 Toolkit published
9 MAY- Nominations open!
14 JUNE - 'How to Apply' support webinar
29 JULY- Nominations close, 5pm!
8 SEPTEMBER - Shortlist announced
11 NOVEMBER- NECCA awards night and gala dinner
WHAT DO PEOPLE SAY?
"Showcasing the Contact Centre industry in the North East is really important to us at Sage, especially as we are a company born in the North East. The NECCA awards are well organised and the judging process is one of the most robust I have experienced whilst also being enjoyable and supportive. It was rewarding to be able to showcase my achievements, and also those of my team whilst benchmarking them against other companies. For that reason alone it is worth taking part."