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NECCA 2024 AWARDS
8th November @ The FED

Recognising and Celebrating Excellence in North East Contact Centres

Welcome to the North East Contact Centre Awards, which recognises and rewards the achievements of individuals, teams and organisations. The Awards are an annual celebration of the people who have made North East Contact Centres among the best in the world.

The venue is now booked for the 2024 awards ceremony (and party!) and the planning is well underway.

Nominations for 2024 will open on 3rd June.  See below for the full awards timetable.

The 2023 Awards

We would like to say a huge CONGRATULATIONS to all of the winners, highly commended and short listed organisations.  With over 150 nominations, the standard was very high, with the winners amazing the judges with their dedication and contribution to their teams, their organisations and to the Contact Centre Industry in the North East.

You can find a list of all of 2023 worthy winners in the link below

Some photos from NECCA 2023...

Mailing list

WHY ENTER?

The Awards present a fantastic opportunity to highlight the achievements of your team, benchmark your operation against other centres, raise the profile of your contact centre to a wide audience both in our region and across the UK - and demonstrate to your staff, customers and stakeholders that you are committed to achieving excellence.

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WHO IS INVOLVED?

OUR SERVICES

The Awards are led by our team of independent expert judges. Our judges are operational leaders from the industry with previous experience of judging and winning awards on a regional and national level. The judges have used their industry knowledge to design the categories and criteria and develop a robust and transparent judging process.

HOW DO I TAKE PART?

OUR SERVICES

Applications for the 2024 programme will open on 3rd  June, and you have until 26th July at 5pm to get yours in! You can find the nomination forms and details here.

To keep up to date with all things NECCA 2024, subscribe to our mailing list.

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'How to Enter' webinar - This took place on Wednesday 15th May

Learn from our judges about how to enter NECCA 2024 and hear their top tips for creating an entry and

submitting it.

CLICK LINK TO VIEW THE WEBINAR

'How to Enter' Drop in clinic - Wednesday 12th June @ Evolve Business Centre, Houghton le Spring, DH4 5QY

Call in and meet some of the judges for advice and guidance on how to submit an entry and nomination form

NECCA 2024 TIMELINE

15th May - 'How to Apply' support webinar

3rd June- Nominations open!

12th June- How to Apply Drop in Clinic, Evolve Business Centre, Houghton le Spring

26th July - Nominations Close

11th September - Shortlist announced

8th November - Gala Dinner and Awards

WHAT DO PEOPLE SAY?

"Showcasing the Contact Centre industry in the North East is really important to us at Sage, especially as we are a company born in the North East. The NECCA awards are well organised and the judging process is one of the most robust I have experienced whilst also being enjoyable and supportive. It was rewarding to be able to showcase my achievements, and also those of my team whilst benchmarking them against other companies. For that reason alone it is worth taking part."

Sage

A glimpse of previous North East Contact Centre Awards and those involved...
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