Nominations now open!
Recognising and Celebrating Excellence in North East Contact Centres
Welcome to the North East Contact Centre Awards, which recognises and rewards the achievements of individuals, teams and organisations. The Awards are an annual celebration of the people who have made North East Contact Centres among the best in the world.
Now in its 17th Year, the 2021 programme will culminate in a glittering Awards ceremony at The Lancastrian Suite, Gateshead.
2021 Nomination Workshop
10 June | 10am - 11am | Zoom
On 10 June we will be holding a nomination workshop led by the judges, which will look in detail at completing the nomination forms and submitting a successful nomination.
Full details and booking via Eventbrite.
The Awards present a fantastic opportunity to highlight the achievements of your team, benchmark your operation against other centres, raise the profile of your contact centre to a wide audience both in our region and across the UK - and demonstrate to your staff, customers and stakeholders that you are committed to achieving excellence.
WHO IS INVOLVED?
The Awards are led by our team of independent expert judges. Our judges are operational leaders from the industry with previous experience of judging and winning awards on a regional and national level. The judges have used their industry knowledge to design the 2021 categories and criteria and develop a robust and transparent judging process.
HOW DO I TAKE PART?
Read through the guidance, download and complete our quick and easy forms and submit by email before 5pm on 30 July.
Nomination workshop. Hear directly from the judges in this online workshop, and get handy hints and tips on filling out nomination forms.
10 June 2021
30 July 2021. 5pm deadline.
9 September 2021
Interview workshop. Advice from the judges on taking part in interviews and panel presentations.
Final judging begins: Interviews, panel presentations and site visits.
20 September - 29 October 2021.
The big night! Join us as the winners are revealed at our glittering Awards ceremony.
11 November 2021| Lancastrian Suite Gateshead
Single tickets cost £95+VAT with tables of 10 available for £900+VAT. Tickets include a 3 course meal and a drink on arrival.
WHAT DO PEOPLE SAY?
"Showcasing the Contact Centre industry in the North East is really important to us at Sage, especially as we are a company born in the North East. The NECCA awards are well organised and the judging process is one of the most robust I have experienced whilst also being enjoyable and supportive. It was rewarding to be able to showcase my achievements, and also those of my team whilst benchmarking them against other companies. For that reason alone it is worth taking part."