OUR SPONSORS
The North East Contact Centre Awards is made possible by the generous support of our sponsors, who make it possible for us to celebrate and honour the hard work and achievements of individuals, teams and organisations in the region.
Sponsorship opportunities are now available for the 2025 programme, for more information contact connect@freshstartevents.uk or call 0191 5111468.
For guidance on completing the nomination forms please see our Toolkit document.
OUR 2025 SPONSORS
EVENT PARTNER
How betr improves your business
At Betr Outsourcing, we can enhance your business by streamlining processes, improving customer experiences, and boosting efficiency through our expert teams, advanced AI solutions, and data-driven strategies. We help you reduce costs, increase revenue, and achieve betr results, allowing you to focus on your core objectives.
HEADLINE SPONSOR
Greenbean is proud to be respected as a leader in the contact centre industry. With extensive experience of frontline, operational and senior recruitment, greenbean has very high recognition within the sector at all levels, ensuring that businesses we work with will benefit from our unrivalled expertise.
Whether you are looking to outsource all or part of your recruitment, our industry experienced team can design and deliver a bespoke, high impact model that meets your current hiring goals, whilst providing flexibility to adapt and scale to match the future talent needs of your business.
LEAD CATEGORY SPONSOR
Raising Standards in Customer Operations. Established in 2000, our community of professionals is recognised as the ‘go-to place’ for innovation in customer operations, from contact centre and digital to field, back office, branch & retail services, working across all industry sectors.
We are an independent and trusted space for learning and sharing, proud to welcome members into a thriving and active community to network with other like-minded professionals. Benchmark against the best in class and learn from innovators and pioneers. Our team of independent experts can also offer bespoke advice, consultancy and training. We have helped many organisations develop the capability of their vital support functions.
LEAD CATEGORY SPONSOR
Sunderland City Council have been a proud supporter of the NECCA Awards since its inception in 2003.
The council are keen to support the contact centre industry as Sunderland is a hotbed for centre’s all over its city.
Over the 21 years of the event we have seen a number of organisations flourish and grow and more and more organisations move into the city.
CATEGORY SPONSOR
Boost HR
CATEGORY SPONSOR
North East England works.
It’s what we are famous for. Hard work, unrivalled business accommodation and a great return on your investment.
North East England is one of the UK’s fastest growing economies with a highly-skilled, flexible workforce, well connected to global markets and a low cost base, it is easy to see why over 71,000 businesses call North East England home.
Invest North East England is the strategic inward investment agency for the North East Combined Authority. It is the first point of contact for businesses looking to locate and invest in our region. Working alongside the region’s seven local authorities, our aim is to support new inward investment and promote the region as a prime location for businesses to locate, grow and prosper.
We provide a free package of support as well as a land and property database to help businesses, consultants and potential investors chose the right location in North East England.
CATEGORY SPONSOR
Quetzel
Quetzel is an independent technology adviser with over 30 years of experience, helping companies source and evaluate IT, Customer Experience, and Operational technology solutions. We act as an extension of your IT and procurement teams, offering tailored advice to ensure tangible ROI from your technology investments.
CATEGORY SPONSOR
The B2W Group provides pre-employment training and short, fully-funded digital skills courses designed to upskill local residents in the North East with industry-accredited qualifications, to enable them to prepare for full-time and sustainable employment.
We work with both local and national employers to fill their vacancies with suitable, job-ready candidates and specialise in helping Contact Centre employers to fill their vacancies with trained, qualified and motivated candidates.
CATEGORY SPONSOR
The UK’s longest-running contact centre solutions provider.
Create outstanding customer and agent experiences. SVL’s accredited team of contact centre consultants guide you to meet your business objectives and digital transformation goals.
CATEGORY SPONSOR
At Betr Outsourcing, we can enhance your business by streamlining processes, improving customer experiences, and boosting efficiency through our expert teams, advanced AI solutions, and data-driven strategies. We help you reduce costs, increase revenue, and achieve betr results, allowing you to focus on your core objectives.
SPONSORSHIP OPPORTUNITIES
Interested in sponsoring a category?
Sponsorship opportunities are now available for the 2025 awards.
For more information contact the North East Contact Awards team:
connect@freshstartevents.uk or call 0191 5111468